Yes! All Prior products are manufactured in our one and only factory in Whistler.

First, we always use the finest materials available. Secondly, we have been handcrafting boards for some of the world's best riders since 1990 and this knowledge and know-how goes into every product we make. Third, the Prior boards and skis are made in Whistler by craftsmen whose lives revolve around the sport. The fourth, and most important differentiating factor, is the Prior ride. Prior snowboards and skis have been designed to provide unparalleled stability, control and performance in all winter conditions.

Any Prior snowboard or skis with Hybrid Rocker will have similar edge hold to the same model built with traditional camber. Keep in mind that there is still camber under and between your feet and that the rocker or early rise in the tip and tail is minimal. The result is a ride that has excellent edge hold while providing an enhanced powder ride with more effortless edge-to-edge transition.

If you order a snowboard or pair of skis that are currently in stock (ie. from the new in-stock/demo section), your order can be shipped or picked up the same day. The amount of time that an order takes to ship will depend on your location and which shipping option you choose.

Our build times vary based on production volume and seasonal needs. Despite the time of year we aim to have your order built within 4 weeks of confirming your order. Sometimes this time will vary but rest assured we are putting the time and effort into hand building your custom ride!

For full custom orders build time is typically 6-8 weeks due to the supplier requirements for non-inventory items.

Afraid you won't have your order in time for your big mission or trip? Don't worry we will do our best to accommodate rush orders that our communicated to us at orders@priorsnow.com

If you placed your order online, you will be emailed a tracking number and shipping confirmation on the day that we ship your order out. If you ordered in person or over the telephone, please make sure we have been given your email address and you will be emailed your tracking number on the day that your order is shipped.

Prior ships everywhere. We have more than two decades of shipping experience to Prior customers from all over the world. Since we partnered with Fedex, we were able to provide even more affordable, reliable, and timely service for Prior customers around the globe.

Yes, you can choose to 'Pick up at Prior Factory' as your shipping method when ordering online. We will contact you via email or telephone to let you know when your order is ready and we will hold it here at the Prior Factory/Store for you to pick up at your convenience.

Click here for our address and directions. If you are still having difficulty finding us, simply give us a call at 604-935-1923 or toll free 1-877-93-PRIOR.

It varies depending on the economic conditions. Click on www.xe.com for current exchange rates. We charge all purchases in Canadian dollars. We list some common exchange rate prices on our site for quick reference only and exchange rates vary depending on the current daily rate.

New Prior snowboards and skis come with a three-year warranty against defects in quality and workmanship.
For more information please go to our warranty information page.

Ex-Demos come with a 1 year warranty unless otherwise stated.

Yes. We repair Prior boards and skis for a reasonable price. Keep this in mind if you have some non-warranty damage, or if your warranty expires.

Yes, we sell a selection of softboot, alpine, splitboard and ski bindings and accessories. Click on accessories for more info.

Industry information says yes. Graphite reduces friction at moderate temperatures, thus increasing speed. In cold conditions and warm conditions this effect is negated. To ensure board speed it is most likely more important to keep your base in good condition and wax regularly.

Yes. We have a full set of demo boards and skis at the Prior factory in Whistler that are available for C$25/day (+HST). We will take up to three demo days (C$75) off the purchase price of a new Prior board. Many of our Dealers also rent or demo Prior snowboards and skis. In addition, we perform free demo clinics at several resorts around the Pacific Northwest during the winter months. Check our demo schedule for dates and locations.

Yes. Please go to the Prior Ski and Board Rack for up-to-date product listings.

The Prior factory is specifically designed to handle small runs of high quality snowboards and skis. We produce a limited number of snowboards and skis to ensure that the integrity of our product is maintained. When you visit Whistler, please contact us to reserve a spot on one of our free factory tours.

We offer several "wide" boards to help prevent heel/toe drag for those with bigger feet. "Wide" models that have a 26cm waist are the MFR in all lengths, the Khyber in 165 and 170cm, the Spearhead in 166, 172 and 178cm, and the Powstick in 176 and 181cm sizes. We also offer an MFR 168 "extra wide" board with a 27cm waist width which is suitable for riders having size 12 - 14 feet. A special note for those with feet larger than size 14, we can customize boards with a waist width up to 28.5cm and a tip/tail width up to 34cm. Click on Custom Shapes for more info.

All customers can choose between various topsheet and base graphics. Length, width, flex, materials and cosmetic appearance are all possible custom features available for additional surcharges. Please go to custom shapes or custom graphics for various prices and options or contact us for more information.

Are you using the correct screws? All inserts are tested in the factory before shipment. Prior uses industry standard 6mm stainless steel inserts. If an insert is giving you problems try inserting a screw without the bindings very slowly. Make sure the screw is pointed straight down. If you still are having problems try other binding screws in the problem hole. New screws often require more effort due to the locking material on their threads.
Contact us if the problem persists.

We do not make a 'kids' specific model, but our Brandywine and our Lupin Twin are both suitable for smaller, lightweight riders and come in shorter lengths including 147 and 150cm.

With a little care, your Prior snowboard can last several years. We recommend that you wipe off your board with a soft towel after you use it and store in a warm dry place. Regular waxing and tuning is also important. Go to Board Tuning 101 for some helpful tips. For those of you who would rather have your board taken care of by the pros we offer a Pro Tune done here at the factory in Whistler.

Prior built the first prototypes in March of 2002. We then tested and refined them for 18 months before releasing the Prior 'Original' to the public in the in the fall of 2004.

As a general rule Prior recommends sizing customers for skis with the "Use your Head" method. The key to this rule is simplicity. For Type 1 (novice) skier, size the skis with the tip approximately chin height. For Type 2 (intermediate) skier, use approximately nose height. Type 3 (expert) skiers will be sized correctly when the ski tip is at forehead height. Note: There are exceptions to the rule to be aware of. Many of Prior's customers are experts and have various requirements which may mean even longer or shorter lengths than recommended above. Please email a Prior ski representative for more information.

All customers can choose between various topsheet and base graphics to customize the look of their Prior skis. Original, Doughboy and Sister ski models can also come with an optional flat tail section to facilitate climbing skins at no extra charge. Prior skis can be made stiffer or softer upon request too (nominal upcharge will apply). Finally, you can also completely customize with your own graphics for a surcharge - go to Custom Graphics at the bottom of a product page for more info.

The recommended boot centre (B/C) mounting position is marked on the sidewall of each Prior ski. Note: You may wish to adjust the position of the binding slightly forward or back depending on your skiing style. Please discuss options with the ski technician who is mounting your bindings.

We currently stock collapsible ski poles which are great for backcountry use.

No. Remember that the most of your skin traction comes from the area below your feet and this area still has camber. Also note that the early rise (rockered) tip and tail is subtle so you will be getting skin traction and edge hold in this area of the board half too. Early rise in the tip is beneficial as it makes it easier to stay above the snow when hiking in deep pow.

No. Prior splitboards are torsionally stable and have a similar overall flex pattern to our proven freeride models. With the connective splitboard hardware in place, the splitboard rides just like a regular board. (Note: a quadglass splitboard weighs approximately 8% more than a regular board, however an XTC carbon splitboard weighs approximately 9% less than a regular board.)

Once you've got your system dialed, it will only take a couple of minutes to switch over from boarding to touring mode and vice versa.

No. The current Voile and Karakoram setup are for freeheel mode only.

Most tip clip damage occurs while the boards are split apart. We recommend rotating your tip clips in so that the board protects them while in touring mode. The tip clips fit under the skin bars when in this position which is added protection. Also, while skinning, run your boards with the straight sidewall (middle of board) out. This provides additional control while skinning as well as reducing the chances of making contact with the tip/tail clips.
If you do break a nylon tip clip please contact us to arrange getting a replacement.

When drying your skins, hang them up separately with the glue on the outside. Once dry, stick both skins to both sides of a cheat sheet for storage.

You can certainly 'ski' downhill as necessary, but keep in mind that you will be freeheeling with a setup that was not designed for skiing. The result is more of a cross country skiing experience versus downhill. Also note that the splitboard halves will have a straight edge on one side, so they will not have the same effect as a regular downhill ski.